We currently ship within Portugal only (mainland, Madeira and the Azores).
Order processing
Orders placed before 2pm on a business day are prepared the same day. Everything else is prepared the next business day. We don't ship at weekends or on public holidays.
As soon as your order leaves us, you get a confirmation email with the tracking number.
Costs and delivery times
| Destination | Delivery time | Shipping | Free shipping |
|---|---|---|---|
| Mainland Portugal | 24 to 48 business hours | €3.99 | Orders over €45 |
| Madeira and the Azores | 3 to 5 business days | €8.99 | Orders over €55 |
Delivery times are counted from dispatch and can be longer during busy periods or because of carrier delays.
Tracking your order
You can follow your order using the tracking link we email you. If anything is unclear, talk to us.
Failed deliveries
Please check that your delivery address is complete and correct before you pay. If an order comes back to us because the address was wrong or the parcel wasn't collected, we'll contact you. Re-sending it costs the applicable shipping fee.
Faulty or incorrect items
If you receive an item that is faulty, damaged or different from what you ordered, email support@hunterseasonwear.com with your order number and photos of the item. In those cases Hunter Season covers both the return shipping and the replacement, and you choose between an exchange or a full refund.
Returns and exchanges
You have 14 days from the delivery date to return any item, without giving a reason (right of withdrawal).
How to request a return:
- Email support@hunterseasonwear.com with your order number and the items you want to return.
- We reply with the instructions and the return address.
- Send the items within 14 days of telling us about the return.
Conditions:
- Items must be unworn, unwashed, with the original tags on and in their original packaging.
- For hygiene reasons, we can't accept returns of worn items.
- Return shipping is paid by the customer, except for faulty or incorrect items.
Refunds: once we receive and check the items, we refund to the original payment method within 14 days at the latest. The refund covers the items and the original standard shipping cost.
Exchanges: to change size or colour, return the item and place a new order. That way you secure the one you want while it's still in stock.
Contact
Hunter Season
Cláudio Barros, Unipessoal Lda.
NIPC 518836258
Impasse Cidade Vitória, nº 4, R/C B, 2735-662 Agualva-Cacém, Portugal
Email: support@hunterseasonwear.com